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Student Support and Outreach

The Student Support and Outreach staff is here to help students navigate through the many new excitements, opportunities and challenges that occur during a college career. The staff is dedicated to provide students with guidance and support as they encounter personal crisis, psychological and physical health concerns, sexual misconduct and relationship violence and other challenges that may come. The staff can assist with information and access to on and off campus resources to help students continue their journey at Iowa Western.

Mental Health Support:

The Department of Student Support and Outreach provides a variety of services including mental health support. Our Mental Health Practitioner is available to assist students struggling with an array of problems including emotional, social, family, or substance abuse issues. When students reach out for support, it is our goal to provide helpful information, referral resources, and short-term counseling so students can become better equipped to deal with personal problems that may be impacting their academic performance.  Students are urged to seek help before personal problems seriously damage academic performance or the future quality of their life. Need assistant now, contact studentoutreach@iwcc.edu or 712-256-8057

Emergency Assistance:

The Emergency Assistance Fund is a one-time grant provided to students who are experiencing an unforeseen situation that is causing a financial stress and impeding on their quest for success in the classroom. Financial stressors include but are not limited to unforeseen, non-academic expenses such as rent, groceries, car repairs, child care, utility bills or personal expenses. The maximum grant amount awarded per student is $500.00. Staff across campus are available to help with the application process. Stop by the Welcome Center, Student Center, Cyber Library, Academic Success, Residence Life or any of our center locations for help today!

RISE Mentoring Program for Students:

Reivers Inspiring and Striving for Excellence, RISE, establishes a trusting relationship that allows a staff member to become a guide and support system for students during the transition from high school to college and throughout the IW experience. Each match is focused on campus engagement, personal development and academic success. RISE to the challenge today.

Student Conduct and Civility:

The core values of Iowa Western Community College are: Caring, Commitment, Challenge. These values are the hallmark of the College and will be protected vigorously. When students choose to attend Iowa Western Community College, they accept the rights and responsibilities of membership in the College’s academic and social community. Each person has the right and ability to make personal decisions about his or her own conduct. Just as importantly, each person has the responsibility to live with the consequences of his or her decision-making.

The Student Code of Conduct, Disciplinary and Appeals Procedures, describes misconduct that is inconsistent with the essential values of Iowa Western Community College. It lists procedures to respond to such behaviors, and it provides for sanctions that are intended to educate and to safeguard members of the College community. If you have any questions about the Student Code of Conduct, Disciplinary and Appeal Procedures, please contact the Office of Student Support and Outreach at studentoutreach@iwcc.edu or 712-329-4750.

How to Report Sexual Misconduct

Title IX of the Education Amendments  of 1972 states:

No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity  receiving federal financial assistance.

Iowa Western Community College is committed to having a positive learning and working environment for its students and employees and will not tolerate Sexual Misconduct.

Iowa Western Community College encourages students to report all incidents of Sexual Misconduct to the police. A guiding principal in the reporting of sexual offenses is to avoid re-victimizing the sexual offense survivor by forcing the person into any plan of action. Survivors of sexual offenses may contact any one of several college departments or community services for assistance. The following resources provide immediate aid or on-going consultation for survivors of sexual offenses:

Sexual misconduct reporting and resources

Faculty-Staff Clery Act Handout 

Faculty-Staff Sexual Misconduct Handout

Council Bluffs Police Department 911
Coordinator of Student Conduct and Civility (712) 325- 3728
Mental Health Practitioner (712) 256-8057
Director of Residence Life (712) 325-3487
Assistant Director of Residence Life (712) 388-6849
Dean of Student Life and Student Success (712) 325-3207
Director of Student Support and Outreach (712) 329-4750
Iowa Western Security (Council Bluffs Campus) (402) 659-4939 (text or call) 
8000 from any campus phone
Iowa Western Security Supervisor (712) 325-3727
Sexual Assualt Program (712) 328-0266
24-Hour Rape Crisis Line (712) 328-0266 


Questions about Title IX Contact:

Kim Henry
Dean of Student Life & Student Success
Title IX Coordinator
Office phone: 712-325-3207
Email: khenry@iwcc.edu