Iowa Western Community College

Class is Tuesday, April 22, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #024.
This class is 7 of 7 in “Your Marketing Playbook Series”. Equip participants with practical skills to set up affordable, targeted ad campaigns on Google, Facebook, and Instagram. By the end of the workshop, participants will understand how to drive traffic, generate leads, and optimize their ad performance for better results.

Wednesday, April 23, 2025  1:00 pm – 3:00 pm – Council Bluffs Campus – Looft Hall #023
Customers don’t buy products—they buy solutions to their problems. This class will teach new business owners how to frame their product or service as the answer to their customers' most pressing challenges. Participants will explore problem-focused sales approaches, practice identifying pain points, and craft messaging that resonates with their audience.

Wednesday, April 23, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Master hiring essentials, from job posting to onboarding, designed for growing businesses. This class focuses on crafting effective job descriptions, interviewing techniques, and streamlining the onboarding process.

Thursday, April 24, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Understand the basics of financial forecasting to plan for future success. Participants will create simple revenue and expense projections and learn to manage cash flow scenarios.

Monday, April 28, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Promises are powerful—when done right, they can transform hesitation into action. This session will guide new business owners through the art of crafting an inspiring promise or guarantee that not only reduces buyer risk but also sets their business apart. Using real-world examples and hands-on exercises, participants will learn how to create a promise they can consistently deliver, boosting customer trust and loyalty.

Wednesday, April 30, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Fostering a community around your brand isn’t just a feel-good effort—it’s a powerful way to build loyalty and trust. This interactive session teaches new business owners how to authentically connect with their audience, create meaningful listening opportunities, and leverage social media to amplify their efforts. Participants will leave with actionable strategies to turn customers into advocates and followers into a thriving community.

This entire 12-class Leadership & Management Series is offered at a discounted rate. Series starts Wednesday, April 30, and runs every Wednesday through July 16, from 11:00am – 1:30pm. This Leadership and Management series consists of the following twelve classes: Developing Your Management Style, The Role of a Supervisor, Emotional Intelligence and Self Awareness, Conflict Management, Customer Service, Developing Terms and Individuals, Communication, Diversity and Inclusion, Motivating Staff, Connection With Your Audience, Leading Through Change, and Delegation and Accountability. 

In today's dynamic work environment, effective management requires a personalized approach that leverages your unique strengths as well as the strengths of your team members. This course is designed to help emerging and established managers cultivate a distinctive management style that enhances their leadership and communication abilities, integrates various management styles, and fosters continuous personal development.

Thursday, May 1, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Explore practical approaches to setting prices that maximize profit while staying competitive. Participants will analyze various pricing models and develop a customized strategy.

May 6th, 2025, in Looft Hall from 9:00am to 5:30pm 
This course is designed for real estate professionals seeking to fulfil their (CE) requirements while enhancing their knowledge of ethical standards and legal compliance. Upon completion, participants will gain a deeper understanding of ethical conduct in real estate and how to navigate challenging situations with professionalism. 

Wednesday, May 7, 2025  1:00 pm – 3:00 pm – Council Bluffs Campus – Looft Hall #010
Objections don’t have to end a conversation—they can open doors to new opportunities. In this class, you will learn how to anticipate and address objections, use active listening to create meaningful dialogue and develop strategies for negotiating deals that build trust and deliver value to both parties.

This course is designed to equip supervisors with essential management skills to effectively lead teams and achieve organizational objectives. Through a blend of theoretical frameworks, practical case studies, and interactive exercises, participants will develop the foundational knowledge and competencies required to excel in their role as supervisors.  

Wednesday, May 7, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #010
Create a professional-looking website with user-friendly tools like Wix or Squarespace. Participants will cover design principles, content creation, and basic SEO for an impactful online presence.

Thursday, May 8, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #010
Build a concise, one-page business plan outlining your vision, goals, and strategy. This practical session helps participants define their value proposition and key milestones.

Monday, May 12, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Strong processes and a positive culture aren’t just internal tools—they’re the foundation of a successful business that delights customers and engages employees. This hands-on class teaches business owners how to create systems that promote consistency, involve employees and vendors in shaping a shared culture, and understand how culture directly impacts the customer experience. Participants will leave with actionable steps to build a culture and processes that fuel growth and satisfaction.

This comprehensive course delves into the core aspects of emotional intelligence and self-awareness, equipping participants with the tools necessary to navigate personal and professional environments effectively. Emotional intelligence, the ability to understand and manage one's own emotions and the emotions of others, is crucial for fostering meaningful relationships, making informed decisions, and enhancing overall well-being.

Wednesday, May 14, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Your reputation is more than what you say about yourself—it’s what others say about you when you’re not around. This class will equip you with the tools and strategies to build, protect, and manage your business's reputation. From encouraging positive reviews to gracefully handling negative feedback, participants will learn how to cultivate trust and credibility. Bonus: Discover tools to monitor your online reputation and maintain a positive image.

Thursday, May15, 2025  10:00 am – 12:00 pm – Council Bluffs Campus – Looft Hall #023
Prepare your business for tax season with essential steps for organizing finances. This class covers tax obligations, common deductions, and tips for efficient record-keeping.

Class Orientation: Thursday, May 15, 2025 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, May 20, 2025 until Thursday, August 14, 2025, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.

*Students are required to wear closed-toe shoes. 

Conflict is an inevitable part of any organizational and workplace interaction, but effective management can transform potential crises into opportunities for growth and collaboration. This course provides a comprehensive overview of conflict management, focusing on strategies to create more equitable outcomes, stress-handling techniques, and mitigation methods.

Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.

May 29th, 2025 from 9:00am-5:30pm in Looft Hall
This course provides a comprehensive guide to generating income and building wealth through commercial real estate investments. Participants will learn key strategies for identifying profitable opportunities, analyzing market trends, securing financing, and maximizing returns on commercial properties such as office building, retail spaces, multifamily units, and industrial properties. 

This course is designed to equip leaders, managers, and HR professionals with the skills and knowledge to effectively develop teams and individuals within an organization. By focusing on coaching, inspiring, and educating, participants will learn strategies to foster a collaborative and high-performing work environment. Through a blend of theoretical frameworks and practical applications, this course aims to enhance participants' ability to unlock potential, drive motivation, and support continuous professional growth.

This course is designed to enhance the communication skills of current and aspiring leaders. It focuses on the development of key competencies necessary for effective management communication in a professional setting. Students will learn and practice active listening and providing constructive feedback.  These skills are essential for fostering a professional, collaborative and productive work environment.

This course provides an in-depth exploration of diversity and inclusion within the context of management. It is designed to equip current and future leaders with the knowledge, skills, and attitudes necessary to foster an inclusive workplace environment for all generations in the workforce. The curriculum emphasizes the critical importance of diversity, equity, and inclusion in achieving organizational success and creating a positive work culture.

June 18th, 2025 from 9am-5:30pm in Looft Hall
This course explores the numerous benefits of a career in real estate, offering insights into the opportunities and rewards of working in this dynamic industry. Participants will learn about the flexibility, income potential, and diverse career paths available, including residential and commercial sales, property management, real estate investing and development. 

This course is designed to equip managers and aspiring leaders with the tools and strategies necessary to effectively motivate their teams. Emphasis is placed on transitioning from peer to manager, balancing professional and personal lives, and recognizing and rewarding employee achievements.

In today's fast-paced business environment, the ability to present ideas clearly and effectively is crucial for success. Connecting with Your Audience is a comprehensive course designed to equip managers, leaders, and professionals with the tools and techniques to understand how to quickly and effectively establish rapport with your audience to become a more memorable speaker.

This course is designed to equip managers with the essential skills and knowledge to effectively identify, analyze, and resolve problems within organizational contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, participants will develop an understanding of change management techniques and decision-making processes.

This course delves into the critical aspects of effective delegation and fostering accountability within organizational settings. Through a comprehensive examination of delegation techniques, accountability frameworks, performance management strategies, and performance appraisal methodologies, participants will gain valuable insights and practical skills essential for effective leadership and team management

In today's dynamic work environment, effective management requires a personalized approach that leverages your unique strengths as well as the strengths of your team members. This course is designed to help emerging and established managers cultivate a distinctive management style that enhances their leadership and communication abilities, integrates various management styles, and fosters continuous personal development.

This entire 12-class Leadership & Management Series is offered at a discounted rate. Series starts Wednesday, September 3, and runs every Wednesday through November 19, from 11:00am – 1:30pm. This Leadership and Management series consists of the following twelve classes: Developing Your Management Style, The Role of a Supervisor, Emotional Intelligence and Self Awareness, Conflict Management, Customer Service, Developing Terms and Individuals, Communication, Diversity and Inclusion, Motivating Staff, Connection With Your Audience, Leading Through Change, and Delegation and Accountability. 

This course is designed to equip supervisors with essential management skills to effectively lead teams and achieve organizational objectives. Through a blend of theoretical frameworks, practical case studies, and interactive exercises, participants will develop the foundational knowledge and competencies required to excel in their role as supervisors.  

Class Orientation: Thursday, September 11, 2025 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, September 16, 2025 until Thursday, December 11, 2025, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.

*Students are required to wear closed-toe shoes. 

This comprehensive course delves into the core aspects of emotional intelligence and self-awareness, equipping participants with the tools necessary to navigate personal and professional environments effectively. Emotional intelligence, the ability to understand and manage one's own emotions and the emotions of others, is crucial for fostering meaningful relationships, making informed decisions, and enhancing overall well-being.

Conflict is an inevitable part of any organizational and workplace interaction, but effective management can transform potential crises into opportunities for growth and collaboration. This course provides a comprehensive overview of conflict management, focusing on strategies to create more equitable outcomes, stress-handling techniques, and mitigation methods.

Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.

This course is designed to equip leaders, managers, and HR professionals with the skills and knowledge to effectively develop teams and individuals within an organization. By focusing on coaching, inspiring, and educating, participants will learn strategies to foster a collaborative and high-performing work environment. Through a blend of theoretical frameworks and practical applications, this course aims to enhance participants' ability to unlock potential, drive motivation, and support continuous professional growth.

This course is designed to enhance the communication skills of current and aspiring leaders. It focuses on the development of key competencies necessary for effective management communication in a professional setting. Students will learn and practice active listening and providing constructive feedback.  These skills are essential for fostering a professional, collaborative and productive work environment.

This course provides an in-depth exploration of diversity and inclusion within the context of management. It is designed to equip current and future leaders with the knowledge, skills, and attitudes necessary to foster an inclusive workplace environment for all generations in the workforce. The curriculum emphasizes the critical importance of diversity, equity, and inclusion in achieving organizational success and creating a positive work culture.

This course is designed to equip managers and aspiring leaders with the tools and strategies necessary to effectively motivate their teams. Emphasis is placed on transitioning from peer to manager, balancing professional and personal lives, and recognizing and rewarding employee achievements.

In today's fast-paced business environment, the ability to present ideas clearly and effectively is crucial for success. Connecting with Your Audience is a comprehensive course designed to equip managers, leaders, and professionals with the tools and techniques to understand how to quickly and effectively establish rapport with your audience to become a more memorable speaker.

This course is designed to equip managers with the essential skills and knowledge to effectively identify, analyze, and resolve problems within organizational contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, participants will develop an understanding of change management techniques and decision-making processes.

This course delves into the critical aspects of effective delegation and fostering accountability within organizational settings. Through a comprehensive examination of delegation techniques, accountability frameworks, performance management strategies, and performance appraisal methodologies, participants will gain valuable insights and practical skills essential for effective leadership and team management