Iowa Western Community College

Patient Registration Specialist

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About the Program

Patient Registration Specialists represent the front line of the healthcare service for patients entering a practice, hospital or clinic with a constant eye toward excellent customer services and the overarching goal of achieving a positive experience for the patient. The Patient Registration Specialist plays a key role for any provider and works as a strong team player in a dynamic, fast-paced, patient-centered practice. To be successful in this field, Patient Registration Specialists must possess strong communication skills, an understanding of medical terminology and anatomy as well as a comprehensive understanding of the importance of the revenue cycle and medical insurance options available to patients. This 88 hour class includes classroom learning and an externship at Children’s Hospital. 

Program to Include

  • Medical Terminology
  • Intro to Computers
  • Customer Service
  • Professionalism
  • Insurance Plans and Medical Contracts
  • Medical Claims
  • Medical Billing
  • Externship - 2 hour experience at Children's Hospital


High school diploma or equivalent and knowledge of computers.

Dress Code

The dress code for the job shadow experience, externship, and interview is business casual.

Career & Salary Information

Patient Registration Specialist careers are expected to grow 17% through 2025. Students completing this 100 hour course may find employment in a hospital, clinic or other healthcare setting as one of the following: patient registration or preregistration clerk, or in the admission department, insurance department or financial counselor. With experience and/or additional training this position could lead to medical coding, medical billing, supervision of patient access specialists. Median hourly wage is $13.37 - $15.66 per hour. Source EMSI.



FREE Tuition Assistance Available!

This program is approved for FREE Education to Employment tuition assistance for eligible Iowa residents. Financial assistance may include training tuition, textbooks, tools, certification fees, required materials and other services. Email or call (712) 325-3268 for more information!


There are no classes scheduled at this time please check back later.